Technical Support Representative
23 hours ago
We are seeking a highly skilled Technical Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving technical issues efficiently.
Key Responsibilities:
- Provide timely and effective technical support to customers via phone, email, or chat.
- Analyze and resolve complex technical issues, escalating as necessary to ensure seamless customer experience.
- Collaborate with internal stakeholders to improve processes and reduce support requests.
Requirements:
- Degree in Computer Science or related field (or equivalent work experience).
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
Benefits:
- A competitive salary range of $21,000 - $25,000 per annum.
- Ongoing training and development opportunities to enhance your skills and career growth.
- A dynamic and supportive work environment that fosters collaboration and innovation.
About Us:
CapTalent HR is a leading HR consulting firm dedicated to helping businesses achieve their goals through strategic talent acquisition and management solutions.
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