Strategic Delivery Manager

6 days ago

Pune, Maharashtra, India HSBC Full time

**About HSBC**

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

**Job Summary**

We are currently seeking an experienced professional to join our team in the role of Delivery Head. This is a critical position that will partner with the WPB IT India senior management team to provide oversight and support for all IT strategic planning, project delivery, finance, operational risk and support activities.

**Key Responsibilities**

  • Provide leadership and direction to IT delivery teams, fostering a culture of collaboration, innovation and continuous improvement.
  • Manage the centres execution of the headcount plan at country level and report targets / forecasts / actuals by using data to generate informative executive level reporting in MS Excel and other HSBC tools.
  • Constructively challenge the BAU status quo, to drive outcomes that improve efficiency and/or create growth.
  • Engage with functional stakeholders (Human Resources, Vendor Management, Recruitment), to ensure alignment and progression against WPB IT India plans.
  • Support the Head of WPB IT India to drive strong culture of compliance and governance across the teams in India.
  • Ensure HSBC is not put at any operational or reputational risk.
  • Manage the delivery of strategic initiatives aligned with the WPB IT goals and strong & effective relationships across a complex and senior stakeholder framework.

**Requirements**

  • 15 + years professional experience in a large Global organization preferably in an IT department or shared service organization.
  • Experience in COO /Cost and Commercial/ Business Management/ Human Resources function with multinational organizations.
  • Some project management experience with strong track record of successfully implementing large scale change programmes.
  • Excellent communication, interpersonal and presentation skills, Proven ability to articulate complex issues concisely and in clear language.
  • Deep understanding of HSBC structures, processes and objectives, particularly in the business management field.
  • Proven ability in managing and coordinating geographically dispersed teams.
  • Knowledge of Engineering will be an added advantage.
  • Proven track record in business / project financials.
  • Proven stakeholder management / Relationship Management.
  • Excellent analytical skill, a passion for metrics and figures, and the ability to get into the details, while also seeing and understanding the big picture.
  • Experience of working on a global scale (across time zone & geography and with remote teams).
  • Highly motivated and able to work independently, under pressure and proactively in a fast paced environment with multiple deadlines.
  • Ability to take on the work with minimum guidance and lead as own initiatives.
  • Ability to work under pressure and manage conflicting priorities.
  • Flexible and adaptable.
  • Positive, proactive and can-do Excel skills.

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