Tech Support Specialist

14 hours ago

Nellore, Andhra Pradesh, India beBeeSoftware Full time ₹ 60,00,000 - ₹ 1,20,00,000

We're looking for a skilled technical expert to join our team.

As a software support engineer, you'll provide top-notch technical assistance to escalated issues. You'll be the go-to person for internal and external customers, using your knowledge of our product and database structure to diagnose challenges and find solutions.

This role requires excellent communication skills, both written and verbal, as well as strong SQL and database skills. You'll work closely with the implementation team, mediate meetings with clients and vendors, and maintain a positive attitude at all times.

  • Key Responsibilities:
  • Provide technical expertise to escalated support issues
  • Diagnose challenges using various tools and database knowledge
  • Find solutions to both internal and external customer issues
  • Collaborate with the implementation team
  • Moderate meetings with clients and vendors

Requirements:

  • Strong technical expertise in software support
  • Excellent communication and problem-solving skills
  • Strong SQL and database skills
  • Able to work independently and collaboratively
  • Possess a high level of integrity and professionalism

What We Offer:

  • A dynamic and collaborative work environment
  • Ongoing training and professional development opportunities
  • A competitive salary and benefits package
  • The chance to work with a talented team and make a real impact

About Us:

We're a forward-thinking company dedicated to empowering hospitality professionals through innovative technology solutions. Our mission is to deliver actionable insights, powerful tools, and exceptional customer experiences that drive business success.

Contact Information:

Please submit your resume and cover letter to apply for this exciting opportunity.

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