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2 days ago
Job Title: Technical Support Expert
We are seeking a highly skilled Technical Support Specialist to fill a critical role in our organization.
Key Responsibilities:- Provide expert technical support to customers via phone and other communication channels.
- Deliver timely and effective resolutions to customer issues, maintaining high levels of satisfaction.
Key Competencies include:
- Networking: Intermediate understanding of networking concepts.
- Computer Proficiency: Advanced knowledge of computer hardware and software.
- Operating Systems: Familiarity with Windows, macOS, Android, and iOS.
Essential Skills include:
- Communication: Strong listening skills with the ability to resolve customer issues efficiently.
- Customer Focus: Demonstrates empathy and patience in challenging situations.
- Continuous Learning: Stays updated on relevant products, services, and technologies.
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