Australian Voice Customer Service Expert

Job Title: Cisco Voice Platform SpecialistJob Description:We are seeking a highly skilled and experienced Cisco Voice Platform Specialist to join our team. As a key member of our team, you will be responsible for providing expert-level support and maintenance of our Cisco UCCE and CUCM infrastructure.Key Responsibilities:Provide advanced remote and on-site...

Job Title: Senior Voice EngineerRole Overview:We are seeking an experienced Senior Voice Engineer to support our customers with complex voice solutions.The ideal candidate will have extensive experience in supporting and troubleshooting Cisco UCCE, UCCX, PCCE, and 3rd party call recording platforms.Key Responsibilities include:Supporting Expertise on Cisco...

At the forefront of bookkeeping and taxation services, we are a global leader in delivering comprehensive financial solutions.We are seeking an exceptional Junior Taxation and Bookkeeping Associate to assist in providing top-tier services to our clients.Key Responsibilities:Support the preparation and filing of tax returns for individual and business...

The purpose of this role is to oversee the maintenance, implementation and administration of secure, robust, stable and redundant Voice and Video infrastructure. This involves proposing innovative solutions in Voice and VC domains.Key ResponsibilitiesCarry out IP Telephony Level 1 and 2 tasks on CUCM, Unity, UCCX and Voice Gateways.Experience with Oracle...

Customer Service Representative Job SummaryThis role is responsible for delivering exceptional customer service support and collections via phone calls.The ideal candidate will have experience in revenue cycle management (RCM) and medical device management (DME) for a minimum of 1 year, with strong verbal and written communication skills and the ability to...

Customer Service RepresentativeAbout this roleWe are seeking a highly skilled customer service representative to join our team.Key Responsibilities:Respond to customer inquiries in a timely and professional manner via phone, email, and chat.Deliver accurate information regarding services, procedures, and requirements.Handle and resolve customer complaints...

Job OpportunityThis role involves providing customer service and support via phone calls.Customer inquiries, requests, and complaints are assessed and resolved over the telephone to ensure issues are resolved at the first point of contact.Sound judgment is used to make decisions within established procedures for each service request, including logging,...

Financial Management ExpertWe are seeking a highly skilled and experienced Financial Management Expert to join our team.The ideal candidate will have a deep understanding of financial management principles and practices, with a strong background in accounting, finance, and business operations. They will be responsible for overseeing the company's financial...

Optimize Workforce Management SystemsYou will play a pivotal role in optimizing our workforce management systems, ensuring timekeeping and payroll processes are efficient, accurate, and fully compliant with legislation.Key Responsibilities:Configure Modules: Lead the configuration and enhancement of modules: Timekeeping, Scheduling, and especially...

We are seeking skilled professionals to fill a crucial role within our Voice Network Operations Center (NOC) and Technical Assistance Center (TAC). The primary responsibility of this position involves providing end-to-end support for telecom services, from ticket creation to resolution. This includes managing and troubleshooting various voice-related...