Retail Operations Director

2 days ago


Rajkot, Gujarat, India beBeeRetail Full time ₹ 18,29,760 - ₹ 24,30,400
Key Retail Operations Role

The Head of Retail Performance is responsible for driving the overall retail business success, profitability, and growth.

  • Leading store expansion, identifying new opportunities, ensuring operational excellence, and developing a high-performing retail team.
  • Strong expertise in retail management, franchise relations, property negotiations, and market analysis required.

Main Responsibilities:

  • Store Expansion & Management
    • Identify and evaluate potential locations for new stores.
    • Manage franchise operations, ensuring alignment with brand standards.
    • Negotiate and finalize property lease agreements and franchise contracts.
  • Retail Operations Excellence
    • Oversee daily retail operations across all stores.
    • Implement operational policies, SOPs, and compliance standards.
    • Monitor store performance, sales, and profitability.
  • Team Development
    • Lead, mentor, and manage regional/store managers and retail teams.
    • Drive training and development programs to enhance performance.
    • Foster a customer-centric culture across retail outlets.
  • Market Strategy & Analysis
    • Conduct market research to identify new business opportunities and trends.
    • Develop and execute retail expansion strategies to maximize market share.
    • Monitor competitor activities and suggest innovative solutions.
  • Financial Performance Management
    • Drive revenue growth, cost optimization, and profitability.
    • Set performance benchmarks and regularly review KPIs.
    • Prepare and present business performance reports to management.

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