
Store Director
4 days ago
We are seeking a highly skilled Store Director - Retail Operations to lead our retail experience centre. This key role is responsible for ensuring the efficient management of the centre, guaranteeing customer satisfaction meets our high standards.
Key Responsibilities- Maintain complete adherence to established retail standards and procedures
- Timely execution of stock and sample audits in the showroom
- Maintain exceptional housekeeping and hygiene standards in the showroom
- Ensure Visual Merchandising standards are consistently met in the showroom
- Provide timely assistance to customers with queries and complaints
- Regular reporting to the retail operations team on a daily basis
- Maintain all operational checklists in the experience center
- Support sales teams in order closure
- Handle client interactions effectively (Showroom Walk through)
Requirements:
- Minimum 6 months to 1 year of experience in retail store management
- Minimum 1 year of experience as a store manager in retail
- Prior experience in the Furniture and Home Decor industry is preferred
- Basic knowledge of MS Office, Google Docs, Sheets, Forms, etc.
- Familiarity with Store Operations and SOP Management
As a Store Director - Retail Operations, you will be part of a dynamic team working together to deliver an exceptional customer experience. If you possess excellent leadership skills, strong attention to detail, and a passion for delivering results, we encourage you to apply for this exciting opportunity.
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