
Ethnic Wear Retail Lead
8 hours ago
Job Description:
As a Store Manager, you will be responsible for leading the flagship ethnic wear retail store operations. You will work closely with the Director - Retail Operations to implement seasonal campaigns, festive promotions, and new collection launches as directed by head office.
You will execute in-store events, coordinate with marketing for influencer visits, live streaming, and customer engagement activities, and promote store offers and exclusive collections through local channels and social media collaborations.
The ideal candidate will have strong leadership and people management skills, excellent communication skills in English, Bengali, and Hindi, and knowledge of ethnic wear fabrics, draping styles, and customer preferences.
Key responsibilities include managing daily store operations, ensuring world-class customer service, driving sales performance, managing inventory, and maintaining the unique brand experience that is known for.
Required Skills & Qualifications:
- Leadership & People Management: Strong leadership and people management skills are required to lead a team of sales staff, stylists, and support personnel.
- Communication: Excellent communication skills in English, Bengali, and Hindi are necessary to ensure effective communication with customers and team members.
- Ethnic Wear Expertise: Knowledge of ethnic wear fabrics, draping styles, and customer preferences is essential to provide valuable insights to the merchandising team.
- Customer Service: A customer-first mindset with problem-solving skills is required to deliver exceptional ethnic wear shopping experiences to customers.
- Technical Skills: Proficiency in billing software, POS systems, and MS Office is necessary to manage inventory and maintain accurate records.
Benefits:
We offer a competitive salary, attractive staff discounts on sarees and apparel, and growth opportunities within the company.
Equal Opportunities Employer:
We are an equal opportunities employer and welcome applications from diverse candidates.
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