
Strategic HR Business Partner
7 days ago
Job Title: Strategic HR Business Partner
About Us: A fast-paced, high-volume employee environment is where you'll be able to apply your skills as a strategic HR business partner.
- Strategic partnerships with business leaders will drive people strategies, enhance employee experience, and build a culture of performance and engagement across teams.
- The HRBP role involves managing large-scale operations, handling end-to-end employee lifecycle management, including onboarding, performance management, engagement, and retention.
- Employee relations, grievance redressal, conflict resolution, and cultural ambassadorship are key responsibilities for the successful candidate.
- HR analytics, tracking, and analysis of key metrics like attrition, engagement scores, and productivity trends require strong analytical skills.
- A collaborative approach to work with central HR teams on policy implementation, compliance, and HR process improvements is essential.
- Strong engagement programs tailored to the needs of BPO employees across shifts require excellent stakeholder management skills.
- The right candidate should have at least 2 years of experience as an HRBP in the BPO/Call Center industry.
- Proven experience in handling large employee bases (minimum 300–500 employees), strong problem-solving, conflict management, and decision-making skills are necessary.
- Hands-on experience with HR tools, data reporting, and HRMS platforms are also required.
Requirements: An MBA/PGDM in HR or a related field is preferred but not mandatory.
Key Skills: Strong stakeholder management, HR analytics, conflict resolution, and employee engagement.
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