Customer Experience Expert

Company DescriptionVoxai Solutions provides best-in-class solutions and services to transform, manage, and innovate your customer experience (CX) journey. With market-leading cloud contact center capabilities, outstanding expertise, and a diverse partner ecosystem, Voxai helps businesses achieve their operational goals. Voxai is a specialized solution...

As a specialist in customer relations, you will play a vital role in transforming customers into loyal advocates. This requires a unique blend of empathy, proactivity, and product knowledge.Key Responsibilities:Establish meaningful connections with customers through phone and chat interactions.Provide informed responses to queries about products, pricing,...

We are seeking a highly skilled professional to provide exceptional customer support and deliver outstanding customer experiences.Key Responsibilities:Provide timely and effective customer support, ensuring customer satisfaction through excellent communication skillsManage customer inquiries, resolve issues, and maintain positive customer relationships...

Customer Service SpecialistWe are seeking a highly skilled and motivated Customer Service Specialist to join our team.This role will involve providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that all interactions are positive and productive.The ideal candidate will have excellent...

We are seeking a seasoned ARAS PLM specialist to fill a key position.Responsibilities:Our ideal candidate will have expertise in migrating data into ARAS OnePDM for Microsoft devices and integrating from ARAS OnePDM into TeamCenter and PDM2.They must also be proficient in developing bulk excel import files into project applications and databases using...

Customer Service Operations SpecialistThis role is responsible for ensuring a premium customer service experience across all channels in Emerging Markets.Key Responsibilities:Manage BPO/vendor operations, drive targets, align processes, and act as first escalation point.Monitor KPIs: NPS, AHT, case backlogs, service levels, and quality standards.Lead...

Customer Service RepresentativeDelivering exceptional support experiences to customers is at the heart of our mission. As a Customer Service Associate, you will play a vital role in achieving this goal by providing top-notch service in every situation.Key ResponsibilitiesAs an Amazon customer service team member, your primary responsibilities will...

We are currently looking for a Senior User Experience Design Analyst to join our team. The successful candidate will play a key role in shaping the customer experience within our Customer Data Platform.

Job OpportunityWe are seeking a Customer Experience Professional to join our organization.Key Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Resolve customer complaints and issues efficiently while ensuring customer satisfaction.Provide accurate responses to customer queries, ensuring clear communication...

Job DescriptionWe are seeking a skilled Customer Experience Strategist to lead key initiatives in our fast-growing e-commerce environment. This role will strengthen leadership within the customer service team, manage high-priority customer escalations, and shape the customer experience technology roadmap to improve both customer and agent interactions.This...