Strategic Workforce Partner

1 day ago

Vellore, Tamil Nadu, India beBeeWorkforce Full time ₹ 8,00,000 - ₹ 12,20,000
Job Overview

The Strategic Workforce Partner plays a pivotal role in aligning business objectives with workforce planning, scheduling, and capacity management.

This key advisor collaborates closely with business leaders to optimize staffing, productivity, and costs while ensuring service level agreements and business outcomes are consistently met.

Main Responsibilities
  • Business Partnership
  • Serve as the primary point of contact for business leaders and stakeholders, providing workforce insights and analysis to inform strategic decision-making.
  • Translate business forecasts and plans into actionable workforce strategies, including staffing models and shrinkage planning.
  • Workforce Planning & Forecasting
  • Develop and maintain long-term, mid-term, and short-term capacity plans to ensure optimal workforce utilization across different lines of business.
  • Forecast call volumes, workloads, FTE requirements, and staffing needs, working closely with Talent Acquisition and Training teams to align hiring and onboarding plans with forecast demand.
  • Scheduling & Optimization
  • Design efficient schedules that balance service delivery, employee preferences, and cost, ensuring optimal utilization of the workforce.
  • Implement scheduling best practices to manage shrinkage, adherence, and occupancy, driving corrective actions to maintain service levels during spikes and downtime.
  • Analytics & Reporting
  • Generate and present performance dashboards, staffing reports, and variance analysis, providing actionable insights into workforce trends, attrition, absenteeism, and utilization.
  • Identify opportunities to enhance efficiency and reduce costs, driving a culture of accuracy, timeliness, and business impact.

About This Role

This is an exciting opportunity for a seasoned professional to join our organization and drive strategic workforce initiatives forward.

We offer a dynamic and supportive work environment, with opportunities for growth and development.

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