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Senior Workforce Strategist

2 weeks ago

Vellore, Tamil Nadu, India beBeeWorkforce Full time ₹ 12,00,000 - ₹ 13,00,000

Workforce Manager Job Description

Key Responsibilities:
  • Staff Planning and Optimization: Develop and implement workforce planning strategies to ensure optimal staffing levels.
  • Performance Monitoring: Monitor real-time adherence, shrinkage, and service levels across business units to identify areas for improvement.
  • Leadership Collaboration: Partner with operations and leadership teams to provide actionable insights on performance and resource utilization.
  • Process Improvement: Analyze trends, create reports, and recommend strategies for improving productivity and efficiency in workforce management processes.
  • Compliance and Quality: Ensure compliance with workforce management processes and best practices, driving quality and excellence in all aspects of the role.
Requirements:
  • At least 5 years of experience in Workforce Management within a large-scale operations environment.
  • Strong expertise in forecasting, capacity planning, scheduling, and real-time monitoring, preferably with advanced proficiency in WFM tools and MS Excel.
  • Excellent analytical, problem-solving, and communication skills to effectively collaborate with stakeholders and drive process improvements.