Help Desk Support Specialist

**Job Title:** Help Desk Specialist**Job Summary:** We are seeking a highly skilled and experienced Help Desk Specialist to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong understanding of customer service principles.**Job Responsibilities:**Provide exceptional...

Service Desk ProfessionalWe are seeking a highly skilled Service Desk professional to provide exceptional technical support and maintain a stable IT environment.The RoleYou will be the first point of contact for all IT-related issues and requests, troubleshooting basic technical problems, escalating complex issues to higher-level support, and providing...

Key Responsibilities:Support large enterprise customersAbout this Role:We're looking for an experienced professional to fill the position of Service Desk Associate.About You:You have a strong background in IT support and infrastructure.You're able to handle high-volume service requests and incidents efficiently.Excellent communication and customer service...

Job OverviewWe are seeking a highly skilled and detail-oriented Service Desk Analyst to join our team. As a key member of our IT support team, you will be responsible for receiving and resolving technical issues reported by users.

Job DescriptionThis role is designed to serve as the primary point of contact for business users who require technical assistance and support. The ideal candidate will be responsible for resolving user issues efficiently and effectively, ensuring that service desk objectives are met.Key ResponsibilitiesProvide timely and effective support to customers...

Job Title:We are seeking an IT Help Desk Specialist to join our team. This role involves providing exceptional support to clients and ensuring seamless operations.Main Responsibilities:Provide Level 2 support for Windows & Mac platforms, troubleshooting and resolving complex issues related to O365, Windows, Mac OS, networking, hardware, and software...

**Job Title:** Technical Support Specialist **Job Description: Troubleshooting and Technical Assistance.Provide first- and second-level technical support to end-users via phone, email, and remote assistance tools.Troubleshoot and resolve hardware, software, network, and application-related issues within defined SLAs.Log, track, and manage incidents,...

Years of experience: 2-5 yearsJob Location: Pune/NoidaMust-HaveAtleast 3 years of experience handling Service Desk services. Fluency in English (Reading, Writing, Speaking) Understand and responds in Business Communications Good Managerial Skill Understanding and knowledge on IT Infrastructure. Work in any shift (24*7)Good-to-Have ITIL Knowledge ...

Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing top-notch technical assistance to our customers.Job Description:Our ideal candidate will have excellent troubleshooting skills and experience with Windows OS, Intune, Azure Cloud, and...

Years of experience: 7-10 yearsJob Location: PuneRole descriptions / Expectations from the Role1 Following are the roles and responsibilities of Service Desk AnalystAct as Single point of contact as Customer Global Service Desk A significant responsibility of Service Desk Analysts is to manage support requests that can come through a range of networks, such...