Training and Development Manager
3 weeks ago
Position Overview
Job Title
Training Manager
Key Responsibilities
- Conducts training as per the defined levels for the assigned channel
- Manages and develops assigned trainers and TOs
- Executes and manages training schedules for the location
Organizational Relationships
Reports To
Cluster Training Manager
Supervises
Direct: Assigned trainers and TOs
Indirect: IRDA Training Institutes in the zone
Geographic Area Covered
Stakeholders Internal
City Heads Training, Trainers, Training Service Providers, Agency Managers, Regional Development Managers in their Zone
External
IRDA Training Institutes, Suppliers
Critical Responsibilities
- Training as per assigned Channel
- Manage the local training resources and training schedule
- Manage & Develop assigned Trainers and TOs on a day to day basis
Primary Responsibilities
- Delivering Induction Training and development workshop for New agents, New Generation premier Agents and existing Premier Agents
- Delivering IRDA refresher Training with minimum 90% Pass%
- To announce monthly training schedules by the 5th of every month
- To ensure training records are maintained and updated constantly
Risk
- Participate in risk mitigation plans, contingency planning, business continuity programs
- Highlight and recommend process gaps, flaws and process changes
Required Skills
- Training Skills and workshop delivery skill
- Product knowledge
- Facilitation skill
- Team Management
- Leadership skills
- Communication skills
- Trainer observation skills
Qualification
- Graduation
- MBA (Finance/ Marketing) preferred
- AIII/ FIII most preferred for IRDA trainers profile
- Even Licentiate Pass of III also to be given preference
- Insurance qualification like LOMA etc. to be preferred
Experience
- Should have at least 2 years of sales experience
- 4 to 5 years of Training experience
- Experience in Financial / Insurance sector desirable
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