
Technical Support Specialist
1 week ago
Technical Support Specialist
">The ideal candidate will possess technical acumen for Level 1 support, with a strong foundation in troubleshooting and resolving IT issues.
They should also have excellent communication skills to effectively interact with customers and colleagues.
Furthermore, the candidate should not have any material training or instruction related to their work.
Key Responsibilities:
- Provide first-level technical support for software development teams
- Collaborate with engineers and developers to resolve complex technical issues
- Maintain accurate records of customer interactions and issue resolutions
Required Skills and Qualifications:
- Bachelor's degree in Computer Science or related field
- Strong knowledge of software development methodologies and tools
- Excellent problem-solving and analytical skills
What We Offer:
- Opportunity to work with a dynamic and innovative team
- Professional growth and development opportunities
- A competitive compensation package
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