Customer Experience Specialist

4 days ago


Thāne, Maharashtra, India beBeeCustomerExperience Full time ₹ 12,00,000 - ₹ 25,00,000

Exceptional Customer Experience Specialist Required

Job Description: Drive customer satisfaction by delivering top-notch service over calls, explaining insurance products and services with confidence.

Key Responsibilities:

  • Interact with customers to resolve queries and provide solutions.
  • Confidently explain complex concepts and drive digital sales.
  • Meet daily, weekly, and monthly sales targets through effective lead conversion.
  • Participate in mock calls and operational training for enhanced sales performance.
  • Collaborate with the team to ensure superior customer experience.

Requirements:

  • Excellent communication skills in English and Hindi.
  • Sales-oriented mindset with strong knowledge of sales skills and customer relationship management.
  • Graduate degree and 0-2 years of experience as a fresher welcome.

Benefits:

  • Dynamic work environment with a fixed shift from 9:30 AM to 7:00 PM, five days a week, with two days off rotational.
  • Unlimited incentives for E-Channel Digital Sales and career growth opportunities.


  • Thāne, Maharashtra, India beBeeCustomerExperience Full time ₹ 10,00,000 - ₹ 12,50,000

    Job Title: Customer Experience SpecialistThe role of a Customer Experience Specialist involves delivering exceptional customer support, ensuring high levels of customer satisfaction and loyalty.This is a full-time remote position that requires strong communication skills, both written and verbal. The ideal candidate will be able to identify and engage...


  • Thāne, Maharashtra, India beBeeExperience Full time ₹ 10,00,000 - ₹ 15,00,000

    We are seeking a skilled Customer Experience Specialist to deliver exceptional service to our passengers. This role involves working in a dynamic environment, ensuring seamless passenger experiences through effective collaboration with internal stakeholders.Key Responsibilities:Provide outstanding customer support via various channelsAssist passengers with...


  • Thāne, Maharashtra, India beBeeRetention Full time ₹ 9,00,000 - ₹ 18,00,000

    Customer Growth SpecialistWe are seeking a skilled specialist to join our growth team. This pivotal role will shape the customer journey for one of the fastest-growing healthtech brands.About the RoleThis key member of the marketing team will lead the design and execution of targeted lifecycle campaigns across multiple channels, focusing on improving...


  • Thāne, Maharashtra, India beBeeCustomer Full time ₹ 2,00,000 - ₹ 3,00,000

    The role of Video KYC Specialist is to provide exceptional customer experiences through efficient video kyc processes.Video KYC Specialist Job DescriptionThis position requires the ideal candidate to possess excellent communication skills and a minimum of one year of experience in video kyc.Answer incoming calls from callers for video kyc services.The...


  • Thāne, Maharashtra, India beBeeCustomerSupport Full time ₹ 4,20,000

    Job DescriptionWe are looking for a highly skilled and adaptable Customer Support Specialist to join our team. The ideal candidate will have excellent verbal and written communication skills, be able to work independently and as part of a team, and have a strong ability to learn quickly.Required Skills and QualificationsAny bachelor's degree holder or...


  • Thāne, Maharashtra, India beBeeCustomerCare Full time ₹ 18,000 - ₹ 25,000

    Delivering exceptional customer experiences is a crucial aspect of our organization's mission. We seek an individual who can effectively address customer inquiries and ensure their satisfaction.Key Responsibilities:Handle day-to-day tasks, providing top-notch support to customers and ensuring their needs are met.Communicate effectively with clients,...


  • Thāne, Maharashtra, India beBeeReservation Full time ₹ 60,00,000 - ₹ 85,00,000

    Role OverviewWe are seeking a proactive and customer-oriented Reservation Executive to join our operational team. This key member will be responsible for assisting customers with ZHotel bookings, managing reservations, providing information on availability and pricing, and supporting smooth operational coordination.Key ResponsibilitiesAssist customers with...


  • Thāne, Maharashtra, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 25,00,000

    Operations Excellence LeaderManage a team of customer care specialists to deliver end-to-end solutions for the customer journey.Key ResponsibilitiesOversee all aspects of Customer Care (Bookings, Export & Import Docs & FAI) for assigned areas.Develop and implement processes and resources to ensure quality deliverables within prescribed timelines.Collect and...


  • Thāne, Maharashtra, India beBeeCustomer Relations Specialist Full time ₹ 15,00,000 - ₹ 28,00,000

     Role Summary:We are seeking a client relations specialist to support accounts globally, empowering investors to make more sustainable investment decisions. The team collaborates with a diverse range of asset owners, asset managers, and financial institutions worldwide.Key Responsibilities:Support the management of client relationships involving asset...


  • Thāne, Maharashtra, India beBeeHealthcare Full time ₹ 35,00,000

    We are seeking a highly skilled professional to provide exceptional customer experiences and support our healthcare operations.Job DescriptionKey Responsibilities:Handle inbound calls related to medical appointments, billing queries, claims, and insurance verification with empathy and professionalism.Provide accurate information and assistance while ensuring...