ServiceNow Administrator

5 days ago


Mumbai, Maharashtra, India Talent Corner Full time
Job Title

    Talent Corner is seeking a highly skilled IT service delivery specialist to join our team. The ideal candidate will have extensive experience working with ServiceNow, strong analytical skills, and excellent communication abilities.

About the Role:
  • We are looking for a ServiceNow administrator who can implement, configure, and maintain our ITSM and HRSD modules to align with business processes.
Key Responsibilities:
  • Gather and analyze requirements from stakeholders to design effective solutions.
  • Customize and develop workflows, forms, and reports to enhance the ServiceNow platform.
  • Provide ongoing support and maintenance for ServiceNow applications, troubleshooting issues as they arise.
  • Collaborate with IT and HR teams to ensure seamless integration between ITSM and HRSD functionalities.
  • Conduct user training sessions and create documentation for processes and procedures.
  • Stay updated on ServiceNow releases, features, and best practices to recommend enhancements.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience working with ServiceNow, specifically in ITSM and HRSD.
  • Strong understanding of ITIL processes and HR Service Delivery best practices.
  • Proficiency in ServiceNow scripting (JavaScript), UI policies, business rules, and workflows.
  • Experience with ServiceNow integration tools (REST, SOAP) and data import/export.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills, with the ability to work collaboratively.
Benefits:
  • A competitive salary range of $90,000 - $110,000 per year.

 

Company Overview:

Talent Corner is a leading provider of innovative technology solutions. We are committed to delivering exceptional results and building long-lasting relationships with our clients.



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