Technical Specialist Role

1 week ago

Palakkad, Kerala, India beBeeTechnical Full time US$ 80,000 - US$ 1,40,000

This role involves supporting the implementation and maintenance of our billing, revenue, and Configure Price Quote (CPQ) platforms.

Key Responsibilities:
  • Platform Implementation: Design, configure, and deploy modules to meet business requirements.
  • System Maintenance: Provide ongoing technical support for the platform, addressing issues and optimizing performance.
  • Integration Support: Ensure smooth connections between systems.
  • Customization: Develop and maintain custom workflows to automate business processes within the platform.
  • Report Writing: Create and maintain reports to provide insights and support decision-making.
  • Testing & Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations.
  • Data Management: Analyze, transform, and manage data flows between systems using SQL and Python.
  • Revenue Automation: Support automation and accurate reporting within revenue recognition standards.
  • Stakeholder Collaboration: Partner with finance, IT, and operational teams to understand needs and ensure proper adoption of tools.
  • Upskilling Finance Team: Provide training and support to enhance their understanding and utilization of applications.
  • Documentation: Maintain detailed technical documentation for workflows, configurations, and processes.
  • Monitoring & Optimization: Monitor system health, identify areas for improvement, and implement solutions to enhance reliability and efficiency.
  • Compliance & Security: Ensure the platform complies with industry regulations, company policies, and security protocols.

Required Skills and Qualifications:

  • 7+ years of experience in technical roles, with at least 4+ years working with billing, revenue, and CPQ applications.
  • Expertise in at least two of the three applications: billing, revenue, and CPQ.
  • Strong foundation in SQL for data queries and analysis.
  • Proficiency in Python for scripting, automation, and data handling.
  • Deep understanding of configurations, workflows, and APIs.
  • Prior development experience with salesforce is a plus.
  • Integration Knowledge: Familiarity with integrating with ERP, CRM, and payment systems.
  • Revenue Recognition: Experience with revenue recognition standards such as ASC 606 and revenue workflows.
  • Problem Solving: Strong analytical skills and ability to troubleshoot technical issues and deliver timely solutions.
  • Collaboration: Exceptional interpersonal skills to work effectively with cross-functional teams and stakeholders.

Certifications:

  • Billing Certification
  • Revenue Certification
  • CPQ Certification
  • Reporting Certification
  • Administrator Certification

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