
Desktop Support Specialist
14 hours ago
Our organization seeks a highly skilled Desktop Professional to fill this exciting role.
The ideal candidate should possess 1.6 years of experience in desktop support and IT troubleshooting, with excellent communication skills and a customer-oriented approach.
Main Responsibilities:
- Provide technical assistance to end-users for hardware, software, and networking issues
- Troubleshoot desktop, laptop, and printer-related problems
- Install, configure, and maintain operating systems and applications
- Support and troubleshoot Microsoft Outlook and other MS Office applications
- Respond to IT support tickets in a timely and professional manner
- Coordinate with vendors for hardware replacement or warranty claims
- Maintain documentation of issues and resolutions
Key Skills:
- Good knowledge of desktop and laptop hardware
- Strong troubleshooting and diagnostic skills
- Hands-on experience with Microsoft Outlook, Windows OS, and basic networking
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
Eligibility Criteria:
- Minimum 1.6 years of relevant experience
- Any graduate or diploma in IT/Computer Science preferred
- Immediate joiners will be given preference
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