Desktop Technical Expert

1 day ago


Anantapur, Andhra Pradesh, India beBeeSupport Full time ₹ 2,14,400 - ₹ 32,40,000

Job Summary

We are seeking a skilled Desktop Support Specialist to join our team.

The successful candidate will be responsible for providing first-level technical support for desktops, laptops, and peripherals, troubleshooting issues related to Microsoft Outlook and installing, configuring, and maintaining Windows OS.

The ideal candidate will have strong hands-on experience with Outlook troubleshooting, proficiency in Windows OS configuration & installation, and working knowledge of ticketing tools like ServiceNow, Remedy, or similar.

Key Responsibilities:

  • Troubleshoot and resolve issues related to Microsoft Outlook, including email configuration, sync issues, PST management, etc.
  • Install, configure, and maintain Windows OS and basic software applications.
  • Use ticketing tools to log, track, and close IT support tickets as per SLA.
  • Perform system upgrades, patches, and hardware/software installations, and coordinate with other IT teams for escalations or network-related issues.
  • Maintain asset records and ensure proper documentation of support tasks.

Requirements:

  • Graduation in any stream (B.A., B.Sc., B.Com., B.Tech, etc.)
  • Minimum 1.5 years of relevant desktop support experience
  • Immediate or short notice joiners preferred


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