Senior Sales Engineer

2 weeks ago


Mumbai, Maharashtra, India Ciena Communications, Inc. Full time

Ciena Communications, Inc. is committed to its people-first philosophy, fostering a culture that prioritizes individual growth, well-being, and belonging.

Responsibilities

  • Drive business outcomes within assigned territories or accounts.
  • Collaborate with account teams to identify, qualify, and engage customers at all levels.
  • Coordinate with product management, engineering, and other departments to influence feature and function roadmaps.
  • Act as a customer advocate and trusted advisor.
  • Assist in assessing potential product features and providing input on prioritization.
  • Present to large audiences on subject matter expertise.
  • Influence and capture customer applications to ensure product fit with Ciena's portfolio.
  • Understand and articulate Ciena's product portfolio evolution to customers at a senior level.
  • Develop strong business development and commercial acumen to support regional strategy.

General Activities

  • Excellent knowledge of Telecommunications market – next generation DWDM technologies, DCI, Metro, regional and national long distance network design and
  • Mentor junior team members.
  • Drive advanced architecture discussions incorporating packet optical, OTN switched Network Management and automation.
  • Manage customer requests and coordinate activities.
  • Review quotes, RFX's, and forecasts.
  • Present conceptual technology including control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects, and designs.

Areas of Impact

  • Engage different market segments including Datacenter, utilities, Tier 1/2/3 Operators, wholesale operator, and enterprise.
  • Telecommunication networks, Network management, & SDN (domain controllers) preferably with knowledge of network automation solutions.
  • Liaise with Ciena engineering personnel to capture new feature requirements and position the Ciena solution.
  • Relationship skills and ability to inspire trust and influence others, including senior Execs.
  • Expert level knowledge of control plane based Layer-1, layer-0 networks, transport network automation, data center interconnects.
  • Drive RFP's and communicate technical quotations accurately.
  • Understanding of competitive sales environment.
  • Understanding and commitment to Ciena's Strategic pillars and direction.
  • Professionalism in attitude, conduct, and appearance.
  • Good understanding of current telecommunication architecture approaches and lead technical discussions across multiple network areas.

Experience

  • Technical Degree; B.E./B.Tech.
  • Expert in architecting complex Layer-0, layer-1, DCI, Metro, and regional/long distance transport Networks.
  • Good understanding of Layer-2, Layer-3 technologies.
  • 10+ years telecommunication industry experience.
  • Prior hands-on experience in planning, design, or deployment of large L0/L1 control plane networks is a plus.
  • Solid proven experience in the communication industry with commercial acumen and hands-on sales experience.
  • Demonstrate decision-making and problem-solving skills.
  • Excellent presentation, interpersonal, and communications skills.
  • Excellent written and verbal communication skills (English), both technical and non-technical.

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