Mudrex Relationship Building Expert
3 weeks ago
Crypto Client Success Manager
Mudrex is a Y Combinator-backed platform on a mission to democratize investing, with the primary goal of making crypto investing easy and accessible to everyone.
We are growing rapidly, and to sustain and support this growth, we are looking to grow our team. The ideal candidate will play a crucial role in building and maintaining the trust our customers have in our product.
Key Responsibilities:
- Building long-lasting relationships with clients
- Converting users into investors
- Growing assets under management (AUM), and
- Reducing churn
Requirements:
- A bachelor's degree in Finance, Business Administration, or a related field
- 2-5 years of experience in customer relationship management/service or sales roles
- Passionate about cryptocurrencies and their future
- Fluency in Hindi and English
This role will focus on fostering rewarding relationships with clients, providing them with bespoke, value-driven services, and staying a step ahead to provide proactive solutions. The ideal candidate will demonstrate adept relationship building skills and have a knack for customer service.
About Mudrex Inc.
Mudrex is a platform that simplifies investing in cryptocurrency. We are young, driven, and passionate about building a strong self-serving platform that makes crypto investing easy and accessible to everyone.
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