Senior Customer Liaison

1 week ago


Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878
About the Job

This role is an opportunity to work in a dynamic environment where you will be responsible for managing customer relationships, providing updates on shipments, and ensuring smooth clearance of payments.

  • Key responsibilities include sharing rail details with customers, updating them on train running and port arrival status, sending buffer shifting updates, and informing customers about vehicle holds at the factory.
  • You will also assist the sales team by sending emails regarding terminal and rail tariffs, arrange KYC and GST details from new customers, and send notices to trade as required.
  • In addition, you will be responsible for sending heads-up emails to customers regarding their outstanding amounts, confirming balance details, and replying to day-to-day customer queries.
Required Skills and Qualifications
  • Familiarity with export/import shipping procedures and protocols.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.
Benefits

This role offers opportunities for professional growth and development, as well as a collaborative and supportive work environment.

Others

If you are a detail-oriented and organized individual who enjoys working with customers, this role may be the perfect fit for you.



  • Gurgaon, Haryana, India iimjobs - MBA Jobs Full time

    About the job:Experience: 10+ years experience - out of which a minimum of 5 years in a similar role with relevant general liaison/BD/management experience with Government clients.Role: The position will involve heading the entire BD & liaison activity in the state for all verticals. This is a strategic state specific leadership position responsible to...

  • MD Liaison Officer

    7 days ago


    Gurgaon, Haryana, India beBeeAdministrativeSupport Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Summary:This role involves providing high-level administrative and operational support to the MD, acting as a strategic partner and confidante.Stakeholder Interaction: Engage with senior stakeholders across departments to ensure seamless communication and coordination.Strategic Mindset: Contribute to strategic planning and decision-making processes,...


  • Gurgaon, Haryana, India beBeeCustomer Full time ₹ 4 - ₹ 9

    Job Title: Senior Customer Service Executive">About the Role:">We are seeking a highly skilled and experienced Customer Service Executive to join our team. As a Senior Customer Service Executive, you will be responsible for managing large volumes of customer inquiries and resolving complex issues in a timely and professional manner.">Key...


  • Gurgaon, Haryana, India beBeeCustomerCentric Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Summary:We are seeking a highly skilled and experienced professional to fill the role of CRM Executive. The ideal candidate will have a strong background in customer service, with excellent communication and problem-solving skills.The CRM Executive will be responsible for coordinating with customers to resolve any issues, providing timely solutions, and...


  • Gurgaon, Haryana, India beBeeCustomer Full time

    Job Title: Customer Services ExecutiveWe are seeking a highly skilled and motivated Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service, interacting with clients on the phone, and guiding them through the sales process.


  • Gurgaon, Haryana, India beBeeCustomer Full time ₹ 80,00,000 - ₹ 1,40,00,000

    Guest Experience SpecialistThis role requires a professional who can deliver exceptional guest experiences, ensuring the highest standards of customer service are met.Key Responsibilities:Meet and greet guests in the lobby area, directing them to their destinations.Act as the main point of contact for VIP guests, briefing hotel departments on their...


  • Gurgaon, Haryana, India Artha Senior Care Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionArtha Senior Care is a leading provider of Assisted Living and senior care services, dedicated to enhancing the lives of senior citizens. We strive to deliver exceptional care, comfort, and hospitality to our residents. Our goal is to ensure that seniors live with dignity and convenience while receiving personalized attention that caters...


  • Gurgaon, Haryana, India beBeeFashion Full time ₹ 1,20,00,000 - ₹ 2,20,00,000

    Job OverviewWe seek a seasoned and skilled Fashion Public Relations Manager to spearhead communications and media strategy for fashion and lifestyle clients.Key Responsibilities:Media Relations & Thought Leadership: Develop and maintain relationships with fashion editors, stylists, influencers, and journalists; pitch trend-relevant stories; secure impactful...


  • Gurgaon, Haryana, India Randstad Full time

    Customer Relationship Management:Serve as the main liaison for customers regarding all quality-related issues, including field failures, complaints, and requests for documentation.Build and maintain strong, collaborative relationships with customer quality teams.Problem Solving & Issue Resolution:Lead the investigation and resolution of customer quality...


  • Gurgaon, Haryana, India OculusIT Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JOB DESCRIPTIONPositionSenior Help Desk ManagerLocationGurgaon, IndiaExperience10+YearsNumber of Openings1Shift Timings8:00 AM-5:00 PM (EST)Position Overview:The Senior Help Desk Manager will serve as the strategic liaison between customers, internal helpdesk support teams, and multiple backend service vendors. This role is responsible for ensuring seamless...