Customer Service Specialist

5 days ago


Rohtak, Haryana, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 10,00,000
Job Summary

We are seeking a highly motivated and customer-focused professional to provide exceptional service to customers through various communication channels, addressing their travel-related inquiries and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience.

Key Responsibilities:
  • Deliver top-notch customer support and resolve issues efficiently
  • Provide accurate information to customers and enhance their overall experience
  • Process transactions and maintain detailed records of customer interactions
  • Drive customer satisfaction by delivering excellent service and support
Requirements:
  • A minimum Bachelor's degree in a relevant field
  • Prior experience in customer-facing roles with a proven track record of success
  • Exceptional communication and interpersonal skills to effectively interact with diverse customer groups
  • The ability to handle complex customer queries and complaints in a professional manner
  • A strong work ethic and the ability to work independently with minimal supervision
  • Excellent spoken English language skills
  • Proficiency in computer applications and technology to stay up-to-date with industry trends
  • Able to type at an efficient speed and possess good call handling etiquette


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