Customer Relations Specialist

12 hours ago

Rohtak, Haryana, India beBeeCustomerAssociate Full time ₹ 3,00,000 - ₹ 5,00,000
About this role

We are seeking a dynamic and customer-focused professional to join our team as a Customer Associate. In this role, you will be responsible for acquiring new customers, handling customer inquiries, and providing excellent service to ensure customer satisfaction.

Key responsibilities
  1. Acquire new customers through targeted outreach and sales efforts
  2. Handle customer inquiries via phone and resolve issues promptly and professionally
  3. Sell new Jio connections to prospective customers and upsell existing services
  4. Assist customers in completing their Jio recharges and resolve any technical issues
  5. Provide exceptional customer service to ensure customer delight and loyalty
  6. Capture customer details and data relevant to the call or service
Requirements
  • Fresher with a strong educational background and basic knowledge of reading and writing
  • Basic smartphone usage skills and ability to learn quickly
  • Fluency in local language and excellent communication skills
  • Able to work independently with minimal supervision and as part of a team
What we offer

We provide a supportive and dynamic work environment that fosters growth and development. Our team is committed to excellence and customer satisfaction.

How to succeed

To succeed in this role, you must be goal-oriented, result-driven, and customer-focused. You should possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

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