
Process Excellence Improvement Professional
3 days ago
Are you a strategic thinker with a passion for driving process excellence?
We seek an accomplished professional to spearhead our efforts in improving operational efficiency, reducing waste, and enhancing productivity.
The ideal candidate will possess a strong background in lean six sigma methodologies, project management, and stakeholder collaboration.
Responsibilities:
- Lead the development and implementation of process transformation initiatives to adapt operations in line with evolving industry trends.
- Define, optimize, and maintain end-to-end processes to ensure maximum efficiency.
- Develop and track key performance indicators (KPIs) to measure process efficiency and project impact.
Requirements:
- Minimum 8 years' experience in service excellence, quality, or process improvement roles, with at least 5 years in US/UK insurance operations.
- Proven expertise in project management, Six Sigma/Lean initiatives, process transformation, automation, P&L analysis, and continuous improvement.
- Technical skills: Minitab, MS Excel, MS PowerPoint; experience in analytics and statistical problem-solving.
Benefits:
- Opportunity to work with a dynamic team of professionals dedicated to delivering exceptional results.
- Collaborative work environment that fosters innovation and growth.
How to Apply:
Candidates should submit their resumes and cover letters outlining their relevant experience and qualifications.
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