Customer Support Expert

1 week ago


Gurgaon, Haryana, India IGT Solutions Full time

Role Overview

We are seeking a highly skilled Customer Support Specialist to join our team at IGT Solutions. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our banking process.

About the Role

The successful candidate will be responsible for handling customer inquiries and resolving issues efficiently. They will provide accurate information about banking products and services, process transactions, and maintain customer records.

Key Responsibilities

  • Handle customer complaints and resolve issues promptly and professionally.
  • Provide detailed information about banking products and services to customers.
  • Process customer transactions accurately and efficiently.
  • Ensure compliance with banking regulations and policies.
  • Deliver exceptional customer service and enhance customer satisfaction.
  • Develop strong relationships with customers to understand their financial goals and offer tailored solutions that meet their needs.
  • Stay up-to-date with banking products and services to identify upselling opportunities based on customer needs and preferences.

Requirements

  • Minimum Bachelor's degree or equivalent qualification.
  • Prior experience in customer service or banking is preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle customer queries and complaints effectively.
  • Basic computer skills.

Benefits

  • A competitive salary of ₹40,000 per month (estimated).
  • Comprehensive training and development programs to help you grow your career.
  • Opportunities for career advancement and professional growth.
  • Transport facility available for employees working odd hours.
  • Day shift available for female employees in production.

How to Apply

  • Bring your updated resume and valid ID proof (Aadhaar, PAN, etc.) to the interview.
  • Contact Jaisika Bhardwaj for more information.


  • Gurgaon, Haryana, India Wipro Full time

    Job OverviewThe purpose of this role is to provide technical support and actively resolve client issues directly or through timely escalation to meet process SLAs. The candidate will be responsible for managing transactions as per required quality standards, fielding all incoming help requests from clients via telephone and/or emails in a courteous manner,...


  • Gurgaon, Haryana, India Conscious Chemist Full time

    **Job Title:** Customer Experience ExpertLocation: Gurugram, Sector-67Timing: 10:30am to 7:30pmWorking days: Monday to Friday (WFO) Saturday (WFH)Experience: 1+ yearsSalary: $40,000 - $60,000 per yearNo. of Vacancies: 02About Us:We are Conscious Chemist, a skincare brand under Era Botanics Pvt. Ltd., dedicated to creating innovative and personal care...


  • Gurgaon, Haryana, India Genpact Full time

    At Genpact, we're shaping a world that works better for people. Our team is driven by curiosity, entrepreneurial spirit, and a relentless pursuit of excellence.We're seeking a highly skilled Global Customer Support Specialist to join our ranks. As a key member of our Voice – Customer Support team, you'll play a vital role in delivering exceptional...


  • Gurgaon, Haryana, India IGT Solutions Full time

    We are seeking a talented and experienced Global Customer Service Expert to join our team at IGT Solutions. As a Travel Consultant, you will play a critical role in providing exceptional customer service to our clients.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issuesDevelop and maintain strong relationships with...


  • Gurgaon, Haryana, India Publicis Re:Sources Full time

    Company OverviewWe are Publicis Re:Sources, a leading provider of innovative solutions in the field of information technology. Our team is dedicated to delivering exceptional customer experiences through technical support and service.SalaryThe estimated salary for this position is $60,000 per year, commensurate with experience and qualifications.Job...


  • Gurgaon, Haryana, India Zyla Health Full time

    About the RoleZyla Health, India's highest-rated personalized care management platform, is seeking a talented Customer Support Operations Manager to lead our customer support team. This is an exciting opportunity to work with a cross-functional team of medical experts, tech innovators, and operations specialists to deliver exceptional customer...


  • Gurgaon, Haryana, India Genpact Full time

    Genpact, a global professional services and solutions firm, is seeking an experienced Customer Support Specialist to join our team in Gurgaon. This role offers an exciting opportunity to work with a dynamic and fast-paced organization that values innovation, customer focus, and employee growth.Job Summary:We are looking for a skilled Customer Support...


  • Gurgaon, Haryana, India 2coms Full time

    About 2comsWe are a leading global professional services company with expertise in digital, cloud, and security solutions. Our team of experts combines unmatched experience and specialized skills across multiple industries to provide innovative strategy and consulting, technology, and operations services.Job Description:This is an exciting opportunity for a...


  • Gurgaon, Haryana, India RegisterKaro Full time

    About the Role:We are seeking an experienced Customer Service Expert to join our team at RegisterKaro.The successful candidate will be responsible for resolving customer queries in a timely and professional manner, providing accurate information regarding products and services, and troubleshooting issues effectively.Key Responsibilities:Respond to customer...


  • Gurgaon, Haryana, India AiSensy Full time

    About AiSensyAiSensy is a cutting-edge WhatsApp-based marketing and engagement platform that empowers businesses like Skullcandy, Vivo, Rentomojo, and Physicswallah to drive revenue growth via WhatsApp.Enabling 50,000+ businesses to effectively engage with customers on WhatsApp.Processed over 400cr+ WhatsApp messages between businesses and users via...


  • Gurgaon, Haryana, India Orange Business Services Full time

    At Orange Business Services, we're looking for a skilled IP Expert to join our Global Delivery & Operations team.Salary: $80,000 - $110,000 per yearAbout the RoleThis is a critical position that requires handling escalated tickets for IP-related failures. You will work closely with vendors and customers to resolve issues efficiently.The ideal candidate will...


  • Gurgaon, Haryana, India PetMojo Full time

    At PetMojo, we are dedicated to providing exceptional pet care services. We are seeking a skilled Customer Support Executive to join our team.About the RoleWe are looking for a highly motivated and customer-focused individual to provide support to our clients. As a Customer Support Executive, you will be responsible for addressing customer inquiries,...


  • Gurgaon, Haryana, India 2coms Full time

    Are you passionate about delivering exceptional customer experiences? We have an exciting opportunity for a Customer Support Specialist to join our team at 2coms in Gurgaon.About the RoleThis is a contract position that offers a unique chance to work with a leading professional services company. As a Customer Support Specialist, you will be responsible for...


  • Gurgaon, Haryana, India IGT Solutions Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Support Associate to join our team at IGT Solutions. This role involves providing exceptional support to our clients, addressing their queries, and resolving issues in a timely and professional manner.The ideal candidate will have excellent communication skills, a strong ability to...


  • Gurgaon, Haryana, India Yellow Class Full time

    We are seeking a dedicated and enthusiastic Customer Support Representative to join our Customer Experience Department at Yellow Class. The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability to handle multiple channels of communication efficiently.Key ResponsibilitiesResponding to Inbound & Outbound...


  • Gurgaon, Haryana, India Genpact Full time

    Job OverviewWe are seeking a Customer Support Associate to join our team in Gurugram, Haryana, India. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients.


  • Gurgaon, Haryana, India DamGoodFish Full time

    At Dam Good Fish, we're revolutionizing the seafood industry with our innovative 'dam to table' concept. We're on a mission to provide exceptional seafood experiences that exceed our customers' expectations.Job SummaryWe're seeking a highly skilled and customer-focused individual to join our team as a Customer Support Executive. As a key member of our...


  • Gurgaon, Haryana, India Taboola Full time

    Job SummaryWe are seeking a highly motivated Technical Support Team Lead to join our team at Taboola, the world's leading content discovery platform. As a Technical Support Team Lead, you will be responsible for leading an amazing advertising support team in India, providing 24*7 expert services to our customers.About UsTaboola is the largest content...


  • Gurgaon, Haryana, India Genpact Full time

    Job OverviewWe are seeking a highly skilled Customer Support Associate to join our team in Gurgaon. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of support.Key Responsibilities:Domain Experience: BFSIChannel Experience: Voice (International...


  • Gurgaon, Haryana, India BizaccenKnnect Full time

    Job OverviewBizaccenKnnect is seeking a highly skilled Customer Support Liaison to join our team. As a key member of our Customer Delight team, you will play a crucial role in maximizing sustainable value for our customers and driving long-term customer success.ResponsibilitiesCustomer Engagement: You will be responsible for listening to our B2B customers'...