Customer Support Operations Manager

About the RoleAt GreyOrange, we're looking for a highly skilled Software Support Operations Manager to join our team. This is an exciting opportunity to lead our software support operations and ensure seamless execution of our fulfillment platform.ResponsibilitiesLead and manage our software support team to ensure timely resolution of customer issuesDevelop...

DescriptionOperational Excellence in Customer Technical ManagementThe Customer Technical Manager is the operational manager for assigned customers, offloading the Service Delivery Manager on operational and technical issues or acting as a Support Domain Expert for more technical depth and width according to contracted agreements via established processes.Key...

About this Role:We are looking for an experienced customer experience professional to lead our contact center operations team at Bharti Airtel.As a key member of our leadership team, you will be responsible for designing and implementing effective contact center strategies that deliver exceptional customer experiences and drive business results.You will have...

Company OverviewNTT DATA is a leading IT services provider with a strong presence in the industry.Job SummaryWe are seeking an experienced Customer Service Operations Manager to lead our service desk and contact center teams. The successful candidate will be responsible for overseeing account processes and operations, improving operational efficiency,...

About AiSensyAiSensy is a cutting-edge WhatsApp-based marketing and engagement platform that empowers businesses like Skullcandy, Vivo, Rentomojo, and Physicswallah to drive revenue growth via WhatsApp.Enabling 50,000+ businesses to effectively engage with customers on WhatsApp.Processed over 400cr+ WhatsApp messages between businesses and users via...

OverviewAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise.Job SummaryAs a Customer Service Operations Specialist in our Global Support team, you will play a key role in ensuring seamless...

Job Title: Customer Success Operations Manager, EMEAPubMatic, a leading technology company, is seeking a highly skilled Customer Success Operations Manager to join our EMEA team. As a key member of our operations team, you will play a critical role in ensuring the success of our publisher clients by delivering world-class customer service and technical...

About AiSensy AiSensy is a cutting-edge WhatsApp-based marketing and engagement platform that empowers businesses to grow their revenues through innovative WhatsApp solutions. Key Highlights: • Enabling 50,000+ businesses with WhatsApp engagement and marketing • 400cr+ WhatsApp messages exchanged between businesses and users via AiSensy •...

Role OverviewPubMatic, a leading digital advertising technology company, seeks a Customer Success Operations Manager to support its EMEA regional accounts. The successful candidate will possess strong ad operations knowledge, technical and creative thinking, and excellent communication skills in German.Key ResponsibilitiesManage account setup and maintenance...

About UsAt Wayo, we are committed to delivering efficient, reliable, and tailored logistics solutions to meet our customers' diverse needs.Job OverviewWe are currently seeking a Customer Support Executive to join our Operations team in Gurgaon and Bangalore. This role involves managing and coordinating daily dispatch activities, requiring strong attention to...

About Valvoline Global OperationsValvoline Global Operations is a leading provider of innovative solutions for the automotive and industrial industries.We are committed to delivering high-quality products and services that meet the evolving needs of our customers.

We are looking for a highly skilled Customer Support Team Lead to manage a team of representatives who will provide exceptional customer service and after-sales support at Talent Integrators.About the Role:Oversee the daily operations of the customer service process, ensuring seamless communication with customers.Mentor and develop the skills of a team of...

Key ResponsibilitiesProcess and review customer transactions in a timely and accurate mannerInvestigate and resolve data discrepancies and account issuesInput, edit, and maintain customer account informationEscalate issues to a supervisor when necessaryAct as a liaison between company clients, end customers, and stakeholdersProvide excellent customer service...

PubMatic is seeking a highly skilled Ad Operations Manager to join our team. This role will be responsible for providing support to Mid-Market US regional accounts.The ideal candidate should have 2+ years of ad-tech experience, with adequate knowledge in Header Bidding, ORTB protocol, RTB/PMP and ad Networks. Prior experience of working with SSP's, Custom...

Job Title: Customer Support Operations ManagerLocation: Gurgaon, IndiaJob Type: Full-timeRole Overview:We are seeking a highly skilled Customer Support Operations Manager to lead our customer support efforts in digital payments, focusing on UPI transactions. The ideal candidate will have a customer-centric mindset, strong problem-solving skills, and...

Pilot Support Role at IndiGoThis position is responsible for providing operational support to the Line Operations team at IndiGo. Key responsibilities include managing pilot cases, ensuring timely resolution of issues, and providing data analysis and reporting for fleet operations.Pilot Case ManagementData Analysis and ReportingFleet Operations...

About AgilentAgilent Technologies Inc. is a leading life sciences, diagnostics and applied chemical markets company.We are passionate about our contributions because there is a direct connection to our customers, our internal partners and Agilent's success.Sales Order Management Team LeaderThe Sales Order Management team leader is responsible for managing...

Job DescriptionThe position of Customer Success Operations Manager, EMEA is a unique opportunity to join the PubMatic team and drive customer success in the European market.About PubMaticPubMatic (Nasdaq: PUBM) is an independent technology company that maximizes customer value by delivering digital advertising's supply chain of the future. With a focus on...

About the Role:Gartner is seeking an experienced Operational Support Specialist to provide critical operational support to the Event Sales team. As a key member of our team, you will be responsible for reviewing contracts, tracking key metrics, and analyzing data to identify sales trends and opportunities for improvement.Sales OperationsReview and analyze...

Job SummaryThe Process Associate for Airline Operations will support various administrative and operational functions within the airline process, ensuring efficient handling of passenger services, ticketing, reservations, and flight operations while maintaining high standards of customer service.About IGT SolutionsIGT Solutions is a leading provider of...