
Experience Leader
7 hours ago
We are seeking a seasoned Experience Leader to join our team. As a key member of our hospitality staff, you will be responsible for delivering exceptional guest experiences that exceed expectations.
About the RoleThis is a unique opportunity to work in a dynamic and fast-paced environment where no two days are ever the same. You will be working closely with our team to ensure seamless service delivery, handle customer complaints, and develop strategies to enhance our guest experience.
Responsibilities- Lead by example and set high standards for service quality and consistency
- Develop and implement innovative ideas to improve guest satisfaction and loyalty
- Collaborate with colleagues to resolve issues and achieve team goals
- Maintain accurate records and reports as required
- 2-4 years of experience in restaurants or hospitality
- Natural leadership skills and ability to motivate others
- Excellent communication and problem-solving skills
- Fluency in English and Hindi/Punjabi
- Hungry for growth and willing to learn
- Competitive salary and performance incentives
- Opportunities for professional growth and development
- A dynamic and supportive team environment
- Staff meals and other perks
If you are a motivated and experienced leader who is passionate about delivering exceptional guest experiences, we would love to hear from you. Please submit your application, including your CV and a cover letter outlining your relevant experience and qualifications.
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