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Expert Trip Leader Developer

3 weeks ago

Kurnool, Andhra Pradesh, India beBeeLeadership Full time ₹ 12,00,000 - ₹ 15,00,000
Program Service Manager Job

The ideal candidate will be responsible for leading our programs in South India and Sri Lanka. This role involves hiring, training, and driving performance of trip leaders who guide senior Americans on land tours.

  • Hire and train trip leaders to ensure they meet the company's standards and achieve regional excellence goals.
  • Develop individual training plans for newly hired trip leaders and provide ongoing coaching and feedback.
  • Lead trip leader meetings and training sessions, both in-office and on-the-road.
  • Drive achievement of regional excellence goals through live coaching, ride-alongs, and regular interactions with travelers.

This is a dynamic role that requires strong leadership, analytical, creative, independent, and highly organized skills. The ideal candidate should have 3+ years of experience in hiring, training, coaching, and managing individual and team performances, preferably in the travel sector.

Key Responsibilities:

  • Manage all administrative duties while on the road and in the office.
  • Analyze passenger quality reports and comments to develop coaching plans for trip leaders.
  • Create and distribute monthly newsletters to trip leaders.

We Offer:

  • A competitive salary package.
  • 5-day work week.
  • 18 days of vacation.
  • Health and accident insurance.
  • Incentive bonus based on targeted results.
  • Personal and professional growth opportunities.

Requirements:

  • Strong knowledge of South India and Sri Lanka.
  • Excellent verbal and written communication skills.