Efficient Process Developer and Program Manager

2 weeks ago


Bengaluru, Karnataka, India The Cigna Group Full time

Job Overview

We are seeking a highly skilled Process Engineer and Program Manager to drive the development and implementation of efficient processes, oversee multiple programs simultaneously, and ensure alignment between project goals and business objectives.

About The Role

This dual role requires a combination of technical expertise in process engineering and some project management skills. Key responsibilities include process design and optimization, continuous improvement, project planning and execution, stakeholder communication, risk management, and performance tracking and reporting.

Responsibilities

Process Design and Optimization:

  • Analyze current manufacturing or operational processes to identify areas for improvement.
  • Design, develop, and implement new processes to enhance efficiency, quality, and productivity.
  • Use statistical methods and process simulations to validate improvements and ensure process reliability.
  • Support on process maps creation and improvement review.

Continuous Improvement:

Lead continuous improvement initiatives using Lean, Six Sigma, and other methodologies.

Train and mentor team members on best practices and process improvement techniques.

Monitor process performance metrics and implement/suggest corrective actions as needed.

Project Planning and Execution:

Support project scope, objectives, and deliverables definition in the Process Excellence area.

Support to develop detailed project plans

Coordinate cross-functional teams to ensure successful project execution and completion.

Risk Management:

Track Risk Registers in the Process Excellence area

Monitor and track the Risk Registers for areas under PE control

Ensure compliance with relevant regulations, standards, and company policies.

Performance Tracking and Reporting:

Develop and track key performance indicators (KPIs) to measure project success.

Prepare and present project status reports to senior management.

Conduct post-project evaluations to identify lessons learned and opportunities for improvement.

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the healthcare system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.



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