Customer Service Expert for Night Shift

4 days ago


Kolkata, West Bengal, India Career Comfort Full time

Career Comfort is looking for a skilled Customer Service Expert to join our team in Kolkata. As a Customer Service Representative, you will be responsible for handling inbound and outbound voice calls for our clients in the US.

Key Responsibilities:

  • Provide excellent English communication skills to resolve customer inquiries and issues.
  • Work effectively in a night shift environment, handling calls with high productivity and accuracy.
  • Maintain a positive attitude and provide exceptional service to customers, resulting in high customer satisfaction ratings.

About the Job:

This is a full-time position working in an office environment, with a fixed schedule of 9 hours per night. You will be required to work from our office location in Salt Lake, Sector 5, Kolkata. The job requires excellent communication skills, both written and verbal, and the ability to work independently with minimal supervision.

Requirements:

  • Diploma or equivalent qualification (12th pass).
  • At least 1 year of experience in customer service or a related field.
  • Excellent English communication skills, both written and verbal.
  • Able to work effectively in a fast-paced night shift environment.
  • Ability to handle multiple tasks simultaneously and prioritize responsibilities.

Benefits:

  • Gross salary: up to ₹23,000 per month, depending on experience and current salary.
  • Lucrative monthly incentives based on performance.
  • Free drop facility available from main points of Kolkata.

Working Conditions:

  • Shift timing: Night (9 hours).
  • Location: Salt Lake, Sector 5, Kolkata.
  • Immediate joining on selection.


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