Customer Service Representative for US Healthcare Domain
4 weeks ago
Kolkata-based 2coms is seeking a skilled Customer Support Voice Process professional to join our team. This role involves communicating with customers, resolving queries and requests, and providing exceptional service.
Key Responsibilities:
- Answering customer calls, responding to emails, and resolving issues in a timely and professional manner.
- Working in rotational shifts, including nights, to support the US healthcare domain.
- Ensuring seamless communication with customers and colleagues.
Requirements
To succeed in this role, you should have:
- A degree in any field (undergraduate, graduate, post-graduate) or equivalent experience.
- Excellent English speaking and narration skills.
- Flexibility to work night shifts.
- Access to a PC/Laptop with an active internet connection at home.
What We Offer
We provide competitive compensation, including a base salary of ₹200,000 per annum, plus incentives and medical facilities. Additionally, we offer cab facilities to support your daily commute.
About Us
As a leading global provider of Business and Knowledge Process Outsourcing services, 2coms values excellence, innovation, and teamwork. Our clients appreciate our commitment to delivering high-quality services that meet their needs.
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