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Customer Service Representative
2 months ago
We are seeking a Customer Support Voice Process professional to join our team at 2coms in Kolkata. As a key member of our customer service team, you will be responsible for providing exceptional customer experience through effective communication and problem-solving skills.
Key Responsibilities:
- Communicate with customers to understand their queries, requests, or complaints.
- Solve customer issues efficiently and effectively.
- Work in rotational night shifts to accommodate US-based customer needs.
Requirements:Qualification: Any undergraduate, graduate, or postgraduate degree can apply. You must have good English speaking and narration skills, be comfortable working in night shifts, and have a PC/laptop with an active internet connection at home.
Benefits: Cab facilities, incentives, and medical facilities are provided to our employees.
What We Offer: At 2coms, we provide a supportive work environment, opportunities for growth and development, and a chance to be part of a global knowledge process outsourcing service provider.
