Patient Account Specialist
2 weeks ago
At Technocruitx Universal Services Pvt. Ltd., we are seeking a skilled Patient Account Specialist to join our team. As a Patient Account Specialist, you will be responsible for calling patients on assigned accounts to understand when payments on outstanding amounts will be made.
Key Responsibilities:
- Contact patients to discuss outstanding balances and payment arrangements
- Follow up with patients on overdue accounts to ensure timely payments
- Generate weekly/monthly collection reports to track progress
- Provide exceptional customer service and respond to patient queries in a professional manner
- Escalate issues to supervisors as needed
Requirements:
- Strong communication and interpersonal skills
- Ability to empathize with patients and provide solutions
- Detail-oriented with strong analytical and problem-solving skills
- Quick learner with ability to adapt to new tools and processes
- Ability to multitask and work under pressure
Preferred Qualifications:
- Excellent English communication skills
- Comfortable working in a night shift environment
- Experience in a similar role
Why Join Us:
- Friendly and supportive work environment
- Fixed shift schedule
- 5-day workweek
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