Patient Account Specialist

2 weeks ago


Ahmedabad, Gujarat, India Technocruitx Universal Services Pvt. Ltd. Full time

At Technocruitx Universal Services Pvt. Ltd., we are seeking a skilled Patient Account Specialist to join our team. As a Patient Account Specialist, you will be responsible for calling patients on assigned accounts to understand when payments on outstanding amounts will be made.

Key Responsibilities:

  • Contact patients to discuss outstanding balances and payment arrangements
  • Follow up with patients on overdue accounts to ensure timely payments
  • Generate weekly/monthly collection reports to track progress
  • Provide exceptional customer service and respond to patient queries in a professional manner
  • Escalate issues to supervisors as needed

Requirements:

  • Strong communication and interpersonal skills
  • Ability to empathize with patients and provide solutions
  • Detail-oriented with strong analytical and problem-solving skills
  • Quick learner with ability to adapt to new tools and processes
  • Ability to multitask and work under pressure

Preferred Qualifications:

  • Excellent English communication skills
  • Comfortable working in a night shift environment
  • Experience in a similar role

Why Join Us:

  • Friendly and supportive work environment
  • Fixed shift schedule
  • 5-day workweek


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