Patient Contact Specialist

3 weeks ago


Ahmedabad, Gujarat, India Technocruitx Universal Services Pvt. Ltd. Full time

Key Responsibilities:

  • Establish effective communication with patients to understand their outstanding account status.
  • Follow up on overdue accounts to facilitate timely payments.
  • Generate weekly/monthly reports to track collection progress.
  • Respond to patient inquiries in a professional and timely manner.
  • Raise exceptions for supervisor review before final decisions.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to multitask and work under pressure.
  • Quick learner with adaptability to new tools.

Preferred Skills:

  • Excellent verbal and written communication skills in English.
  • Familiarity with night shift work.
  • Experienced candidates welcome.

Benefits:

  • Friendly work environment.
  • Fixed shift schedule.
  • 5-day workweek.

Join our team of highly skilled and dedicated professionals at Technocruitx Universal Services Pvt. Ltd. as we strive to deliver exceptional services to our clients.



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