Patient Contact Specialist
3 weeks ago
Key Responsibilities:
- Establish effective communication with patients to understand their outstanding account status.
- Follow up on overdue accounts to facilitate timely payments.
- Generate weekly/monthly reports to track collection progress.
- Respond to patient inquiries in a professional and timely manner.
- Raise exceptions for supervisor review before final decisions.
Requirements:
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Ability to multitask and work under pressure.
- Quick learner with adaptability to new tools.
Preferred Skills:
- Excellent verbal and written communication skills in English.
- Familiarity with night shift work.
- Experienced candidates welcome.
Benefits:
- Friendly work environment.
- Fixed shift schedule.
- 5-day workweek.
Join our team of highly skilled and dedicated professionals at Technocruitx Universal Services Pvt. Ltd. as we strive to deliver exceptional services to our clients.
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