Patient Calling Specialist
3 weeks ago
Job Title: Patient Calling Specialist - Collection Expert
Description: We are seeking a skilled Patient Calling Specialist to join our team at Technocruitx Universal Services Pvt. Ltd. The ideal candidate will be responsible for calling patients on assigned accounts to understand payment schedules, following up on overdue accounts, and creating collection reports to gauge progress.
Responsibilities:
- Call patients to understand payment schedules
- Follow up on overdue accounts
- Create collection reports
- Respond to patient queries in a timely and professional manner
- Raise exceptions for review
Requirements:
- Empathy with patients, active listening, and solution facilitation
- Detail orientation, analytical, and problem-solving skills
- Quick learner with ability to learn new tools
- Ability to multitask and work under pressure
Eligibility:
- Immediate joining
- Excellent English communication
- Comfortable working in night shifts
- Experienced candidates welcome
Benefits:
- Friendly environment
- Fixed shift
- 5 days of work
- Work from office only
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