Medical Collections Specialist
2 weeks ago
We are seeking a highly skilled Medical Collections Specialist to join our team at Technocruitx Universal Services Pvt. Ltd.
The ideal candidate will have excellent communication skills, both verbal and written, and be able to empathize with patients, active listeners, and facilitate in providing solutions.
The role involves calling patients on assigned accounts to understand payment schedules, following up on overdue accounts, and creating weekly/monthly collection reports to gauge progress.
Responsibilities:
- Communicate with patients to understand payment schedules and follow up on overdue accounts
- Create weekly/monthly collection reports to gauge progress
- Respond to patient queries in a timely and professional manner
- Raise exceptions for client/supervisor review as needed
Requirements:
- Excellent English communication skills, both verbal and written
- Ability to empathize with patients and active listening skills
- Detail-oriented with strong analytical and problem-solving skills
- Quick learner with ability to learn new tools
- Ability to multitask and work under pressure with minimum supervision
Benefits:
- Friendly work environment
- Fixed shift
- 5-day workweek
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