
High Impact Leadership Professional
1 week ago
We are seeking an experienced and skilled professional to join our team as a Senior Associate. In this role, you will be responsible for providing high-level support to the management team and contributing to the success of the organization.
Key Accountabilities- Strategic Focus: You will work closely with the management team to develop and implement strategic plans that drive business growth and profitability.
- Team Player: As a key member of our team, you will be expected to maintain good working relationships with colleagues and collaborate with others to achieve team goals.
- Operational Management: You will be responsible for identifying process improvements and implementing changes that positively impact efficiencies, quality standards, and customer experience.
- Training and Development: You will provide training and development opportunities to new joiners and colleagues who require assistance.
- Governance and Risk: You will assist with query handling, quality error analysis, identify root cause, and help with solutions to close gaps.
- Good knowledge of Microsoft Office. Knowledge of writing Macros would be an added advantage.
- Effective communication skills, both written and verbal.
- Prioritisation and time management skills, demonstrating flexibility and ability to work autonomously.
- Demonstrates good teamwork ethics, showing willingness to assist peers and take on additional tasks.
- Able to maintain a high degree of accuracy and attention to detail.
- Actively seeks out self-improvement, professional development opportunities, and feedback.
- Ability to work on tight deadlines and follow processes.
- Basic understanding of relevant industry knowledge and commercial impacts.
- Takes ownership of role, responsibilities, and understands the impact on the wider team.
- Willingness to work in Rotational Shifts.
- Should have a can-do mentality.
This role offers a range of benefits, including:
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.
- A competitive salary and benefits package.
In addition to the above, this role requires:
- A strong work ethic and commitment to delivering high-quality results.
- The ability to work effectively in a fast-paced environment.
- Excellent communication and interpersonal skills.
To succeed in this role, you will need to demonstrate a strong desire to learn and grow, as well as a willingness to take on new challenges and responsibilities.
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