High-Impact Reliability Professional

24 hours ago

Bengaluru, Karnataka, India beBeeReliability Full time ₹ 18,00,000 - ₹ 20,00,000

Job Title

Service Reliability Engineer - Production Systems

 

Job Description

The ideal candidate will be responsible for ensuring the reliability, performance, and scalability of production systems. You'll play a key part in incident response, infrastructure automation, and driving operational excellence across the organization.

Responsibilities include handling and leading the response to production incidents with calm and clarity, communicating effectively with internal teams and clients during outages, drafting detailed Root Cause Analysis (RCA) documents post-incident, monitoring and improving the performance, stability, and health of production systems, proactively identifying and resolving system issues by analyzing metrics and logs, scaling infrastructure to meet business objectives while adhering to SLA/SLO targets, performing upgrades and maintenance on EKS clusters, administering Kubernetes clusters and ensuring optimal configuration and performance, automating infrastructure using Terraform and Terragrunt (IaC), integrating observability and security checks into CI/CD pipelines.

Required Skills & Qualifications

- Proven experience in managing production environments and incident handling.

- Hands-on experience with incident management tools (e.g., PagerDuty, ServiceNow).

- Strong expertise in observability tools (e.g., Datadog).

- Proficient in scripting/programming using Python or similar languages.

- Solid understanding and administration of Kubernetes.

- Expertise in Infrastructure as Code (IaC) using Terraform and Terragrunt.

- In-depth experience with AWS, including : IAM (with cross-account role experience preferred), EC2, VPC, S3, Networking (VPC, Transit Gateway, NACLs, Security Groups).

- Experience with EKS for cluster management and upgrades.

- Familiarity with CI/CD pipelines and DevOps best practices.

Benefits

- Opportunity to work on high-impact, production-critical systems.

- Collaborative and inclusive work culture.

- Competitive compensation and benefits.

- Learning and growth opportunities in cloud-native technologies and DevOps practices.

As a Reliability Engineer, you will lead our efforts to build scalable, reliable, and secure systems that power our mission.

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