
Chief Voice Coordinator
1 week ago
The successful candidate will be responsible for effectively coordinating the BPO process from start to finish.
This entails collaboration with real estate agents, clients, and internal teams to ensure timely and accurate completion of BPO reports.
- Core Responsibilities:
- Coordinate BPO process from inception to conclusion
- Communicate with real estate agents, clients, and internal stakeholders to gather necessary information
- Assign BPO requests to qualified agents
- Monitor progress of BPO assignments and ensure they are completed within stipulated timeframes
- Address discrepancies or issues identified in BPO reports and collaborate with agents to resolve them
- Maintain accurate records and documentation related to BPO assignments, including client preferences, property details, and valuation outcomes
- Function as primary point of contact for clients and Real Estate Agents/Brokers regarding BPO inquiries, updates, and status reports
Essential qualifications include 1-4 years of experience in international voice processes, specifically in the US market.
Based in Chennai, this role requires an office-based work environment.
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