Client Experience Manager
2 days ago
We are seeking a highly skilled Client Experience Manager to join our team. The ideal candidate will be responsible for handling receptionist duties, managing patient schedules and appointments efficiently, and providing exceptional customer service.
This is a full-time on-site role located in New Delhi. The successful candidate will be responsible for multitasking and prioritizing tasks effectively to meet deadlines, demonstrating proficiency in MS Office and basic computer skills, and utilizing strong interpersonal skills and communication to build rapport with patients and colleagues.
About the Role:
- Manage patient schedules and appointments efficiently
- Handle receptionist duties with professionalism and poise
- Provide exceptional customer service and ensure a seamless experience for patients
- Multitask and prioritize tasks effectively to meet deadlines
- Demonstrate proficiency in MS Office and basic computer skills
- Utilize strong interpersonal skills and communication to build rapport with patients and colleagues
Requirements:
- Graduate or equivalent qualification
- Previous experience in a similar role is desirable
- Excellent organizational skills and attention to detail
- Ability to work effectively in a fast-paced environment
About Us:
We are committed to delivering exceptional care and service to our patients.
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