Global Client Ambassador

7 days ago

Mount Abu, Rajasthan, India beBeeGlobal Full time ₹ 10,00,000 - ₹ 15,00,000
International Client Engagement and Appointment Specialist

This is a pivotal role that plays a key part in our global client engagement and appointment management team, supporting the company's international expansion.

  • Manage and maintain a global client database with updated contacts and engagement history.
  • Schedule appointments, meetings, and industry visits for leadership during international trips.
  • Act as primary point of contact for clients before and after meetings.

Key Responsibilities:

  1. Ensure smooth preparation of meeting materials, agendas, and presentations.
  2. Coordinate internal teams to support leadership in client-facing interactions.
  3. Track client communications, follow-ups, and next steps.
  4. Provide post-visit reports summarizing client feedback, opportunities, and pending actions.

Requirements:

  • Bachelor's degree in Business, Marketing, Communications, or International Relations.
  • 3–6 years of experience in client engagement, account management, or executive coordination.
  • Strong organizational and time-management skills.
  • Excellent communication skills (verbal, written, and presentation).

KPIs (Key Performance Indicators):

  • Appointment & Meeting Coordination
    • Number of confirmed client/partner appointments per month/visit.
    • % of scheduled meetings that are successfully conducted.
  • Client Engagement
    • Client response rate to outreach and follow-up (target %).
    • Client satisfaction score/feedback post-meetings.
  • Follow-up & Relationship Management
    • % of meetings followed up within 48 hours.
    • Number of repeat engagements/continued discussions with clients.
  • Operational Efficiency
    • Accuracy of client database and appointment calendar.
    • On-time preparation of agendas, briefs, and reports.
  • Reporting & Insights
    • Quality and timeliness of post-visit engagement reports.
    • Number of new insights or opportunities identified through client interactions.

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