Senior Hospitality Professional

4 days ago


Kohima, Nagaland, India beBeeFrontOfficeManager Full time ₹ 15,00,000 - ₹ 25,00,000

Job Title: Front Office Manager

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About the Role:

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  • We are seeking a skilled and experienced Front Office Manager to oversee the daily operations of our front desk team.">
  • You will be responsible for ensuring seamless check-in/check-out processes, VIP handling, and guest services are delivered with consistency and warmth.">
  • In this role, you will lead and mentor a team of front desk agents, guest relations executives, concierge staff, and bell desk personnel.">
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Key Responsibilities:

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  2. Recruit, train, and onboard new team members to ensure they have the skills and knowledge needed to excel in their roles.">
  3. Set up standard operating procedures (SOPs), checklists, and guest handling protocols in alignment with brand standards.">
  4. Oversee the installation, testing, and go-live of front office systems, including PMS, telephony, key management, and mobile check-in.">
  5. Support mock drills and trial runs to prepare the department for operational readiness.">
  6. Lead by example and demonstrate a commitment to delivering exceptional guest experiences.">
  7. Monitor daily occupancy, arrivals/departures, and group movement to ensure manpower and operational readiness.">
  8. Maintain accurate records of cash handling, billing, night audit, and guest folio management.">
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Benefits:

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  • A competitive salary and benefits package">
  • The opportunity to work with a dynamic and supportive team">
  • A comprehensive training program to help you develop your skills and advance your career">
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Requirements:

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  • 3+ years of experience in a similar role">
  • Degree in Hospitality Management or related field">
  • Strong leadership and communication skills">
  • Ability to work effectively in a fast-paced environment">
  • Proficiency in Microsoft Office and other software applications">
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What We Offer:

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  • A collaborative and supportive work environment">
  • Ongoing training and development opportunities">
  • A competitive compensation package">
  • The chance to work with a dynamic and growing organization">
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How to Apply:

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If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].

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