Renewals Contract Specialist

1 week ago


Bengaluru, Karnataka, India New Relic, Inc. Full time
Customer Success in Renewals

We're seeking a seasoned professional to join our Renewals team at New Relic, Inc. as a Customer Success Representative-Renewals. This role requires a deep understanding of customer relationships and a proven track record in sales, contract renewals, or customer success.

Responsibilities include building strong relationships with customer decision makers, negotiating and finalizing renewal quotes, and collaborating with cross-functional teams to drive customer satisfaction and retention.

Key qualifications include 5+ years of experience in sales, renewing contracts or customer success, and excellent communication and relationship-building skills. Bonus points for a strong understanding of business success drivers across industry sectors and a proven track record of working collaboratively with cross-functional teams.

Fostering a diverse, welcoming, and inclusive environment is essential to us. We celebrate our talented team members' different backgrounds and abilities and recognize the different paths they took to reach us.


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