Lead Inside Sales Team

1 week ago

Bengaluru, Karnataka, India beBeeOperational Full time ₹ 15,00,000 - ₹ 25,00,000
Operations Manager

We are building a team that shares our vision of transforming how India manages credit.

  • The ideal candidate has a consistent, proven track record of achieving or exceeding sales targets month-on-month and has experience in building, managing, and scaling large inside sales teams in a high-growth, high-pressure environment.

Take full ownership of revenue targets and ensure consistent achievement month over month. Closely monitor sales funnel metrics, call volumes, conversions, and productivity KPIs.

Motivate, guide, and enable the team to drive daily performance and maintain a winning mindset.

Build a performance-driven culture with clear KPIs, real-time feedback, and result-linked incentives.

Rapidly scale up the team in coordination with recruitment and training teams.

Implement structured SOPs, talk tracks, and quality guidelines to ensure process consistency.

Optimize lead distribution, dialer strategy, and CRM efficiency for maximum conversions.

Use data-driven insights to identify gaps and take corrective actions swiftly.

Key Responsibilities:

  • Review daily, weekly, and monthly team/individual performance and intervene when needed.
  • Conduct regular huddles, performance reviews, and targeted coaching sessions for low performers.
  • Ensure 100% adherence to regulatory and internal compliance standards across all sales activities.
  • Deliver detailed performance reports and forecasts to leadership.
  • Collaborate with Product, Marketing, Tech, and HR teams to align operational goals with broader business strategy.

Requirements:

  • B.Tech / Quant graduate (MBA preferred) from Tier 1 and Tier 2 colleges.
  • 8–12 years in telesales/inside sales leadership, preferably in EdTech, FinTech, BFSI, eCommerce.
  • Experience managing large teams (200+ agents) and scaling to 500+.

Desirable Skills:

  • Strong data orientation with the ability to derive insights and take swift action.
  • Familiar with dialers (Ameyo, Exotel, Tata Tele), and Excel/Google Sheets.

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