
Senior Operations Manager
1 week ago
Job Overview
We seek an exceptional Production Operations Leader to drive strategic growth and excellence across our co-manufacturing network.
This pivotal role is responsible for ensuring seamless execution, cost efficiency, and consistent quality delivery in a fast-growing FMCG environment.
The ideal candidate is a strong executor and collaborator who thrives in high-growth, high-accountability settings and brings operational discipline with strategic foresight.
Key Responsibilities:
- Manage end-to-end production operations across all co-manufacturing units pan India.
- Conduct daily/weekly reviews with internal teams and co-man partners to monitor progress, flag risks, and drive accountability.
- Ensure on-time dispatch of finished goods aligned to demand plans and customer requirements.
Production Planning & Coordination:
- Lead weekly/monthly production planning aligned to sales forecasts and capacity availability.
- Collaborate with the Procurement team for RM/PM availability and capacity scheduling.
- Represent production in EOS/L10 weekly meetings to align goals and report operational performance.
Quality, Compliance & Documentation:
- Ensure adherence to SOPs and quality standards across all production units.
- Conduct monthly cycle count for RM, PM, and FG inventory at co-manufacturers; review and validate monthly stock reports.
- Drive RCA and CAPA for process deviations and implement preventive controls.
- Ensure complete documentation of production batches, checklists, and reporting formats as per regulatory and internal requirements.
Packaging & Artwork Coordination:
- Collaborate with design, marketing, and procurement teams to review and finalize packaging artworks from a manufacturability and compliance lens.
Process Excellence & Strategic Initiatives:
- Drive continuous improvement in production processes, line efficiency, changeover time, wastages and material yields.
- Support strategic initiatives like capacity expansion, SKU rationalization, or alternate vendor onboarding.
- Implement best practices to scale operations with agility while maintaining cost and quality benchmarks.
Stakeholder Management:
- Act as the single point of contact for internal stakeholders and external co-man partners on all production, compliance and accounting matters.
- Facilitate proactive communication to ensure alignment between demand, production, supply chain, and procurement teams.
Required Skills & Qualifications:
- Domain Expertise: Strong knowledge of FMCG food production and co-manufacturing conversion cost models.
- Leadership Experience: Proven experience in production planning, shop floor execution, and performance monitoring.
- Quality Focus: Familiarity with food safety, quality audits, and statutory compliance requirements.
- Analytical Thinking: Process-oriented with a continuous improvement mindset.
- Communication Skills: Strong people leadership, communication, and stakeholder management skills.
- Problem Solving: Ability to manage ambiguity, scale complexity, and deliver under pressure.
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