Training Operations Coordinator
3 weeks ago
GeekLurn is seeking a skilled Training Operations Coordinator to join our team.
About the Role
- Administer and implement training-related applications, including the Learning Management System (LMS).
- Ensure the quality of training data reported to customers.
Key Responsibilities
- Support the training department by processing information in the LMS, including creating classes, completing employee information, entering test scores, registering associates, researching databases for information, pulling and reviewing work instructions, and researching and resolving system-related problems.
- 45% of time: Create, maintain, and update management structures.
- Input data and perform quality control of data input by other training staff.
- Validate and implement system upgrades (25% of time).
- Reporting and Analysis
- Prepare customized and regular reports.
- Validate report data.
- Perform data analysis.
Requirements
- Proficient verbal and written communication skills.
- Attention to detail.
- Strong analytical and critical thinking skills.
- Excellent organizational skills.
- Internet-based technology skills.
- Basic business math proficiency.
- Advanced problem-solving skills.
- Ability to handle confidential or sensitive information with discretion.
- Required Software and Tools: Microsoft Office.
Preferred Qualifications
- Statistical analysis experience.
- Database use experience.
- Excellent communication skills.
- Ability to learn additional software programs.
- Ability to navigate the internet for research purposes.
- Ability to learn/master specialized reporting/database software.
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