Training Operations Coordinator
4 weeks ago
About Global Knowledge Technologies:
We are a leading provider of professional training solutions, supporting our clients in transforming their business, operations, and technology models through core competency trainings via classroom and digital.
Our expertise spans transformative technologies like AI, ML, IoT, Cloud, Data Science, Blockchain, and Analytics.
Job Description:
Delivery Executive
This role is part of our Learning Services team, focusing on the Delivery aspect. We are seeking an individual with excellent verbal and written communication skills to work effectively with a diversified group of internal teams and vendors at all levels.
Key Responsibilities:
- Plan and organize end-to-end operations related to training and development on different technologies for clients.
- Create and propose learning solutions by understanding client expectations for project-oriented technical expertise.
- Work with subject matter experts to design training content and delivery, planning programs including timelines, budget, target audience, and mode of execution.
- Conduct discussions with Business Heads to understand processes and accomplish business needs.
- Schedule meetings and follow up with associates post-training to gather required details.
- Identify new vendor pools and maintain data.
- Interact with sales, finance, travel desk, and vendors for proper task execution.
- Identify problems and improve by adapting existing methods and techniques.
- Maintain monthly reports on technology-wise and timesheets from resources.
- Participate in monthly reporting meetings.
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