Administrative Support Associate

4 weeks ago


Mumbai, Maharashtra, India IIDE Full time
Job Summary:

We are seeking a highly organized and detail-oriented Administrative Support Associate to join our team at IIDE. This role will provide administrative support to our trainers, ensuring the smooth operation of our courses.

Key Responsibilities:
  • Course Management: Manage Google calendars for trainers, monitor course progress, and provide feedback to teaching staff.
  • Student Coordination: Coordinate with students via phone calls, emails, and WhatsApp to ensure their needs are met.
  • Team Collaboration: Act as a communication channel between the relevant CO, trainers, and the team to keep everyone informed about course matters.
  • Reporting: Prepare and present reports to management, analyzing feedback and statistical data to identify areas for improvement.
Requirements:
  • Excellent Communication Skills: Excellent written and spoken communication skills in English.
  • Technical Skills: Proficient in Google Workspace, WA messenger, ZOOM, and automation email software.
  • Education: Graduate in any stream with a strong command of written and verbal English communication.


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